Water Delivery Rules

  1. The water user shall place water orders at least 24 hours in advance. For example, to have water turned on, off or adjusted on Tuesday morning, the water order must be placed with the District Dispatcher (phone 758-5369) by 8:30 A.M. Monday morning. The District dispatcher will take orders for water between the hours of 6:30 A.M. to 12:00 P.M. and 1:00 P.M. to 3:30 P.M. Monday through Friday and 6:30 A.M. to 8:30 A.M. on Saturday. No water orders are taken on Sundays and orders for Monday changes must be in by 8:30 A.M. Saturday. Do not place water orders through the Answering Service. The Answering Service is for reporting emergencies only. A secured, signed, and dated note may be left at an outlet that is scheduled for a service. It is recommended that the note be followed up with a call to the dispatcher. Changes will be granted based upon the condition of the availability of the water on the line and the canal.
  2. No water orders for turn on of water can be placed and no turn on will be made if the water account is delinquent as shown in Section "D Payments," for any part of the current or prior water seasons. The District may record a notice of any delinquency with the office of the County Recorder of the County of Kern, State of California and/or pursue other remedies that are available. The District reserves the right to require payment in full in advance prior to the delivery of water to any Water User.
  3. The District has a standby water tender to handle emergencies during off-duty hours. During holidays and off-duty hours the District has engaged an answering service to handle emergency calls. The emergency number is 758-5369. Please do not use this emergency service for a non-emergency use. An emergency is a broken valve, ruptured pipeline or similar failure, not an error in scheduling water. A charge will be made for emergency service after regular working hours.
  4. In addition to the reasons stated above, the District reserves the right to turn off or reduce water deliveries in those instances of a Water User not taking care of his water and flooding roads or neighboring lands. Prior to turning off or reducing such a delivery an attempt will be made to reach by phone the responsible party causing the flooding.
  5. Low flow deliveries, which do not register on the turnout water meter, will be charged a minimum of one acre-foot per month.
  6. After water has been turned on except for dual service orders it shall run continuously day and night until ordered off or until the full amount of water ordered has been delivered. In the event water delivery must be reduced or turned off, through no fault of the District, the user will be billed for the full amount of water ordered.
  7. On the day the order is put into effect the water tender will turn on or off at the time he passes the point of delivery on his regular morning run. Orders for a certain hour cannot be accepted, but the water tender will cooperate with the Water User as far as it is possible and still maintain efficient operation of the system. A delivery will be serviced not more than one time per day except for dual service orders. The following lists when delivery service will be provided:

·  Delivery Turn-Ons

  1. Turn-Ons will be made by the water tender 7 days a week.

·  Delivery Turn-Offs

  1. June through August - Turn-offs will be made by the water tender 7 days a week.
  2. September through May - Turn-offs will be made by the water tender in the morning Monday through Saturday. No turn-offs on Sunday.

·  Late Delivery Turn-Offs

  1. June through August - Late turn-offs with an advance notice to the dispatcher will be made by the water tender by 11:00 Monday through Saturday.
  2. September through May - Late turn-offs, with an advance notice will be made by the water tender by 11:00 a.m. Monday through Friday.

·  Delivery Adjustments

  1. Adjustments will be made by the water tender Monday through Saturday.

·  Delivery Outlet Transfers

  1. June through August - The water tender will make delivery outlet transfers Monday through Saturday before 2:00 p.m. After 2:00 p.m. see Dual Service.
  2. September through May - The water tender will make delivery outlet transfers Monday through Friday before 2:00 p.m. After 2:00 p.m. see Dual Service.

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16294 Highway 43 - P.O. Box 1168 - Wasco, California 93280
(661) 758-5153 - Water Department:(661) 758-5369 - fax:(661) 758-6167
SWID@lightspeed.net